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Kokopelli Outdoor, Inc. offers a 30 day full money back guarantee on all purchases unless otherwise posted as a “no return” or “final” sale. This Return Policy only applies if the product has never been used. Any product returned that is deemed to have been used will result in forfeiture of 50% of the total refund price. If this product is returned to Kokopelli Outdoor, Inc. or the authorized dealer from which it was purchased, the product must be insured during shipment, with the insurance and shipping charges prepaid by the Buyer. If this product is returned uninsured, the Buyer assumes all risks of loss or damage during shipment.
Orders can be returned within 30 days of delivery. In order to initiate a return, please flow the below steps:
Return shipping cost will be deducted from the refund unless covered by the Warranty Policy.
|Return Location||Carrier||Product Type||Shipping Cost|
|U.S.||Lower 48||UPS||Inflatable Kayak||$45|
|U.S.||AK, HI, APO, AE, etc.||USPS||Accessory||$15|
|U.S.||AK, HI, APO, AE, etc.||USPS||Packraft||$75|
|U.S.||AK, HI, APO, AE, etc.||USPS||Inflatable Kayak||$105|
|International||Canada||UPS Worldwide||Inflatable Kayak||$175|
Orders can be cancelled anytime prior to shipment. If the order has already shipped, please see the RETURNS section above.
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