Return for Custom Work & Repair Service

We offer a variety of Custom Work and Repair services for purchase (SEE ALL SERVICES HERE). For any Custom Work (or Repairs not covered by Warranty) you will be required to purchase a service before a shipping label will be provided.

Timeline

Peak-Season (March - October): 6-8 Weeks (upon receiving boat)
Off-Season (November - February): 3-5 Weeks (upon receiving boat)

Cleaning & Packing

Boat: Please make sure to clean and dry your boat thoroughly before sending it back.
Accessories: Please do not include anything that does not need to be fixed.

Shipping

We'll send you the label after the Custom Work & Repairs form has been completed and we have evaluated the case.

Please note that International, Alaska (AK), and Hawaii (HI) may incur additional Shipping & Handling charges.

Certified Repair Shops

You also have the option of directly contacting one of our certified repair shops that can repair your packraft. One of these shops might be closer as well as might have faster turn around times, saving you time and shipping costs.

Inflatable Technologies - Denver, CO

Packraft Repair & Retrofit - Moab, UT

Goodwater Boat Works - Portland, OR

Utah Whitewater Gear - Salt Lake CIty, UT

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