About Kokopelli

Since 2012 Kokopelli Outdoor Inc. has designed and manufactured award winning packrafts, inflatable kayaks and stand-up paddle boards that are ruggedly designed to last and purposefully built for ultimate portability and packability. Kokopelli products are sold around the world to avid paddlers, campers, hikers, overland and van life enthusiasts, bikers, climbers, anglers and hunters with the purpose of simplifying and elevating the outdoor experience.

CUSTOM WORK & REPAIR SERVICE REQUESTS

Return for Custom Work & Repair Service

We offer a variety of Custom Work and Repair services for purchase (SEE ALL SERVICES HERE). For any Custom Work (or Repairs not covered by Warranty) you will be required to purchase a service before a shipping label will be provided. 

Timeline

  • Peak-Season (March - October): 3-5 Weeks (upon receiving boat)
  • Off-Season (November - February): 1-3 Weeks (upon receiving boat) 

Cleaning & Packing

  • Boat: Please make sure to clean and dry your boat thoroughly before sending it back.
  • Accessories: Please do not include anything that does not need to be fixed.

Shipping

We'll send you the label after the Custom Work & Repairs form has been completed and we have evaluated the case.

Please note that International, Alaska (AK), and Hawaii (HI) may incur additional Shipping & Handling charges.