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Kokopelli Outdoor, Inc. offers a 30 day full money back guarantee on all purchases unless otherwise posted as a “no return” or “final” sale. This Return Policy only applies if the product has never been used. Any product returned that is deemed to have been used will result in forfeiture of 50% of the total refund price. If this product is returned to Kokopelli Outdoor, Inc. or the authorized dealer from which it was purchased, the product must be insured during shipment, with the insurance and shipping charges prepaid by the Buyer. If this product is returned uninsured, the Buyer assumes all risks of loss or damage during shipment.
The warranty obligations of Kokopelli Outdoor, Inc. for this product are limited to the terms set forth below.
This limited warranty covers defects in materials and workmanship of all packrafts sold by Kokopelli Outdoor, Inc.
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, fire, improper packing, or other acts of nature.
This limited warranty lasts for three (3) years from the date of original purchase of this product. However, the TiZip Zipper cargo storage has a one (1) year warranty.
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
Kokopelli Outdoor, Inc. will, at its sole discretion, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
If this product is returned to Kokopelli Outdoor Inc. or the authorized dealer from which it was purchased, this product must be insured during shipment, with the insurance and shipping charges prepaid by the Buyer. If this product is returned uninsured, the Buyer assume all risks of loss or damage during shipment.
To obtain a remedy under this limited warranty, you must contact either the authorized Kokopelli Outdoor, Inc.. reseller from whom you purchased this product or by emailing Kokopelli Outdoor Inc. directly. For a list of authorized Kokopelli Outdoor, Inc. resellers, visit our Dealer Locator Page here.
In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kokopelli Outdoor, Inc. reseller or proof of purchase from Kokopelli Outdoor, Inc.’s online store.
The maximum liability of Kokopelli Outdoor, Inc. under this limited warranty shall not exceed the actual purchase price paid for the product less any discounts. To the maximum extent permitted by law, Kokopelli Outdoor, Inc. is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory.
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